Surveys

You can create Surveys Surveys allow the host to ask the events registrants and/or attendees questions. A survey can be a single question, or can include multiple questions, or even multiple sections with a question(s) in each section. for your event's attendees as they register on the Registration Page A web page that gathers information from prospective event attendees (registrants) and records the information in the Event Manager's database. Typically the registration page also provides the registrant with an event confirmation. or after they attend the event. By viewing the survey results you can see how your attendees responded to your questions and ultimately learn more about your attendees.

To add a survey using the Surveys page:

1. Open the Surveys page in the Event Manager:
   Resources > Surveys (log-in required).

2. Click Add.

3. Enter details about your Survey:

   • Survey Name (Required). Enter the name of the survey that you will add to later pages.

   • Intended Use. Specify whether you will conduct the survey as the attendees register (Registration) or after the event (Post-Event).

4. Click Save.

To add a question(s) to your Survey:

1. In the Edit Survey page, click Add Question.

To get to the Edit Survey page, open the surveys page in Event Manager (Resources > Surveys), choose the survey that you want to add your question to, and click Edit.

2. Complete the Question Type prompt by specifying desired question type by selecting one of the following types from the drop down list:

   • Section Heading. If you would like to group your questions into related sections, you can add Section Headings to the survey. Describe the section by typing the title for the section heading in the Section Heading box and typing a brief explanation of the section in the Section Introduction box. When completed, click Add +.

   • Multiple Choice. Type the question in the Multiple Choice Question box. Check Answer Required if you want to force the registrant to answer the question. Type the applicable choices in the Answer Choices box (hit enter between applicable choices). Specify whether or not you want to allow the attendees to select "Other" instead of one of the choices you entered into the Answer Choices box. When completed, click Add +.
     
     There are two types of Multiple Choice questions: Single Answer and All that apply. Use Multiple Choice - Single Answer when you want to restrict the response to one choice. If you want to allow more than one choice for a question, use Multiple Choice - All that apply.

   • Open Ended - Short. Type the question in the Open Ended - Short box. Check Answer Required if you want to force the registrant to answer the question. Choose the width of the answer box (in terms of pixels). When completed, click Add +.

   • Open Ended - Essay. Type the question in the Open Ended - Essay box. Check Answer Required if you want to force the registrant to answer the question. When completed, click Add +.

   • Rating Scale. Type the question in the Question box. In the Row Names box, type the categories that you would like attendees to rate (example: presenters, content, length, ease of use, etc.) In the Rating Scales box type the choices to each row name (example: poor, below average, average, good, excellent). Specify whether or not you want to allow attendees to select "N/A" instead of one of the choices you entered into the Rating Scales box. When completed, click Add +.

Note: After adding a question(s) to your survey, you can click Preview Survey in the Edit Survey window to see how the survey will look in later pages.

To reorder questions in your survey:

As you compose your survey, you might decide to change the order of the questions. To do so:

1. In the Edit Survey page, click Reorder Question.

2. From the Select Original dropdown list, select the question you would like to move. This is your 'original' question.

3. From the Select Destination dropdown list, select a question that you would like to move your original question next to. This is your 'destination' question.

4. Specify whether you want to move your original question immediately before or immediately after your destination question.

To edit questions in your survey:

1. In the Edit Survey page, find the desired question to edit, and click the Edit button next to it.

2. Edit the question as necessary.

3. Click Save.

To add a Registration Survey to a registration page:

1. Open the Registration Settings page for the Event.

2. Under "Other Presentation Features" use the Registration Survey dropdown list to select the desired survey.

3. Click Save.

To add a Post Event Survey to an event:

1. Open the Other Event Settings page.

2. Under "Specify Attendee Surveys" use the Post Event Survey dropdown list to select the desired survey.

3. Click Save.